Knowledgebase / Customer Portal / How to increase disk space for your onion service

How to increase disk space for your onion service

Every onion service includes 1 GB of disk space. You can raise the limit yourself from the File Manager tab.

Step 1 — Check how much disk space you are using

Sign in to the Customer Portal, open your onion service and click "File Manager". The page header repeats the disk usage, and the "File Usage" card breaks it down: files and directories (inodes) on one line, disk space on the other, each with the limit and the percentage. Below the two lines sits the "Disk space configuration" box — that is the control this article uses.

The File Usage card shows inode usage, disk space usage and the Disk space configuration options

Step 2 — Pick a larger limit and click Update

Inside "Disk space configuration" select the option you want and click "Update":

  • Base usage 1GB — free, included in every plan.
  • Maximum 10GB — US$ 2.99 per month.
  • Maximum 20GB — US$ 5.49 per month.

The same form is how you go back down. For more than 20GB, open a ticket and ask for a custom plan.

Step 3 — Read the confirmation

The page reloads and a green message confirms the change: "The disk space configuration is updated." The header line above it now shows the new limit — for example 0.201 / 10GB (2.01%) — and the usage percentage drops because the same bytes are now measured against a bigger quota.

After clicking Update the page shows The disk space configuration is updated and the header reflects the new 10GB limit

The card keeps the selected option, so a later visit shows which configuration is in force.

The File Usage card after the update: the disk space line reads the new 10GB limit and Maximum 10GB stays selected

Raising the limit does not touch your files, your databases or your onion address, and the new price is applied on the next invoice.

What happens when the disk is full

Uploads fail and PHP can no longer write sessions or logs. Free space, or raise the limit as above.

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Tags:
  • Onion Service
  • Customer Portal
  • Disk Space

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