How to view and download your invoices

How to view and download your invoices

Charges are itemised once a month, per service. The Invoices page keeps one entry per billing period and hands you a PDF you can save or print.

Step 1 — Open the Invoices page

In the Customer Portal, click "Invoices" in the sidebar. Billing History lists one row per month: the date, a link named after the period, and the amount. The current month is marked (ongoing) and grows until the period closes.

Step 2 — Open the invoice

Click the link. The invoice opens as a PDF in a new tab, so you can read it, save it, or send it to a printer without leaving the portal.

The document has three parts:

• Invoice to — the name and billing address of your account (change it on the Billing Settings page).
• Line items — one row per billable thing, using the onion address as the identifier and the item name after the dash: the hosting plan, extra disk space, backups, a Tor relay, clearnet or onion addresses. A B/F Balance row carries what was left over from the previous period.
• Grand total — the sum of the rows for that month.

Amounts are drawn from your account credit, so an invoice is a statement of what was consumed, not a request for a fresh payment. If the grand total looks wrong, open the History tab of the service concerned first — resizes, disk changes and add-ons are all recorded there with their time.

Related articles

• How to manage your billing address
• How to check your account balance and payment history